Friday, January 29, 2010

Surprise, surprise

Our car insurance claim has YET to be settled.

We first dealt with one of the most dishonest and rude people I've ever had the misfortune of encountering, one Frank Vargas. From that time, we are only working with his boss, a Ms. Pam Jackson who appears to be much more reasonable and honest. It is our hope that with her sensibility we will have this resolved by the end of the week. Please keep fingers crossed and pray for us.

As I've been doing research about car values, outside appraisals and Allstate in general, I found this report from J.D. Power. Allstate was in the 20th percentile of customer satisfaction for auto claims. Or, out of 25, Allstate ranked 20th. Way to go guys, you should be proud.


  1. i am sooooo sorry!!!
    i'll keep you in ya'll in my prayers!!

  2. What a big fat pain in the butt!!! I am so sorry!! Sending prayers your way!